Service Locator

The locator is limited to our distribution territory, which also varies by brand. This is not an exhaustive list, but a good place to start. 

      Shady Oak Distributing coverage area

      Distribution Territory by Brand:

      • VAH: IA, IL, MN, NE, ND, SD & WI
      • Scotsman: MN, ND, SD & WI
      • Perlick: IA, IL, MN, ND, SD, WI
      • PITT & Irinox: IA, IL, KS, MN, MO, NE, ND, SD, WI

      No need to register your product.

      If you experience issues within the warranty period, contact Shady Oak with your Serial Number, found on the UL sticker inside your hood’s canopy. 

      We will troubleshoot with you to pinpoint the issue and direct you further.

      No need to register your product.

      If you experience product malfunction, contact iLVE USA with your Model & Serial Number, found on the UL sticker inside your oven’s door frame.

      48 W 20th St, New York, NY 10011

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